Thursday, February 11, 2010

Five jobs for Internet enthusiasts - CNN.com...User Operations Analyst???

User operations analyst

What one thing do advertisers and site owners want to know more than anything else?

How online users behave -- the pages they visit, how far they scroll down a page, how many clicks they are willing to make to find information and anything else that gives insight to how users navigate a site.

User operations analysts monitor how users interact with the site and they also answer users' questions or listen to their feedback to see what they want in a site. The analysts then share their information with the site owner.

Doesn't this sound like a Usability or User Research pro to you?
I wonder where they got User Operations Analyst...

Posted via web from John Whalen's Posterous

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